How to buy a car
Where can I buy a car?
Available at direct sales outlets, official website, and cooperative sales channels. Please refer to Service Points For more information, please refer to
Can I pay in installments?
Instalment is available. The following banks offer 0% interest for 3 - 12 installments. The following banks offer 3 - 12 installments. Official website installment partner banks: CITIC, Yushan, Federal SEic Store installment partner banks: Haku, Huanan, Federal, DBS, Yuanta, Shin Kong, CITIC, Taishin, Yushan, Fubon, and HSBC. Note: Mobile payments such as LINE PAY and APPLE PAY do not support installment; for SEic authorized partners or other cooperating banks, please confirm directly with the store.
I'd like to know what's included in the standard specification.
- The standardized vehicle is as shown in the white back product picture, image photo other accessories are not included. - The standard vehicle comes with the following items Charger, lithium battery, battery key x 2- Other items include: easy tool set, reflector, paint bottle
Do I need to pay for the labor of assembling the parts I want to add to my new car?
When you order a new car for the first time, if you buy additional parts at the same time, we will assemble them free of charge. If the spare parts are added after the delivery of the car, we will charge you in accordance with the Assembly Wage Table We will charge you according to the assembly wage table.
When will you receive your new car after ordering?
This item is assembled and shipped in the order order sequence with a delivery time of approximately 7-30 days. (Excluding Saturdays, Sundays and National Holidays) After placing an order, a person will be contacted to ensure the correctness of the vehicle and the additional parts, and to provide the actual delivery date.
How long will it take to ship out the parts and accessories for non-vehicle models?
Ship out within 7 days after receipt of order. (Excluding Saturdays, Sundays and National Holidays)
Can I pick up my vehicle at the store if I purchased it from the website?
Yes. There is no shipping fee for pick-up at SEic directly-managed stores, but a flat fee of $3,500 will be charged for vehicle delivery. For details, please refer to Logistics Services For details, please refer to Logistics Services.
About order changes, cancellations, and returns
Please note that we do not accept cancellations or changes to an order once it has been assembled and cannot be returned. The right of return of customized products does not apply to Article 19 of the Consumer Protection Act, which stipulates the right to return goods unconditionally within seven days. Please be sure to confirm your order details before making payment. Ordering Information For details, please refer to the Order Notes.
